Forum Down For Maintenance Tuesday April 16, 2019

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Forum Down For Maintenance Tuesday April 16, 2019

Post by Admin1 » Fri Apr 05, 2019 12:08 pm

Envesko, our web hosting service, will be migrating our forum to a new server on this date beginning at around 9am EDT.

They expect the migration to only take a few hours, but we are allowing enough time for the worst case should a problem arise.

Some users may find it necessary to clear their browser and DNS cache to pick up the new server IP address.


How to Clear Your cache on Any Browser :arrow: https://www.pcmag.com/article/333441/ho ... ny-browser

How to Flush Your DNS Cache :arrow: https://www.pcmag.com/news/364518/how-t ... -dns-cache



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Ashley.S.
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Re: Forum Down For Maintenance Tuesday April 16, 2019

Post by Ashley.S. » Tue Apr 16, 2019 8:32 am

I hope Brandin's server will serve you guys well. Any problems, then you are more than welcome to contact me personally as your assigned customer representative, though please don't be offended if I don't respond straight away ;)
Kind Regards,
Ashley.S. [ Your friendly customer rep ]

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Re: Forum Down For Maintenance Tuesday April 16, 2019

Post by Admin1 » Tue Apr 16, 2019 8:36 am

The migration of our forum has been completed.

Everything went smoothly and the forum was back up sooner than expected, at around 8:30am EDT.

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Re: Forum Down For Maintenance Tuesday April 16, 2019

Post by Admin1 » Tue Apr 16, 2019 8:38 am

Ashley.S. wrote:
Tue Apr 16, 2019 8:32 am
I hope Brandin's server will serve you guys well. Any problems, then you are more than welcome to contact me personally as your assigned customer representative, though please don't be offended if I don't respond straight away ;)
Ah-HA! You were lurking! :s_rofl

The migration went very smoothly. We will just have to see how it performs over time.

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Re: Movie Game

Post by beaverpond » Thu Apr 18, 2019 3:39 am

I have not received a single thread update since the website update. I have tried various things to get it to pull through including posting to various threads and still not getting anything. Kind of frustrating actually.
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Re: Movie Game

Post by HiddenHollow » Thu Apr 18, 2019 7:55 am

beaverpond wrote:
Thu Apr 18, 2019 3:39 am
I have not received a single thread update since the website update. I have tried various things to get it to pull through including posting to various threads and still not getting anything. Kind of frustrating actually.
I sent you a PM.
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Re: Forum Down For Maintenance Tuesday April 16, 2019

Post by HiddenHollow » Thu Apr 18, 2019 8:31 am

If anyone else has experienced any problems since the Tuesday maintenance activity, please post it in this topic.
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Re: Forum Down For Maintenance Tuesday April 16, 2019

Post by Ashley.S. » Thu Apr 18, 2019 1:31 pm

I'm always " lurking from space " ya know. As for these notification issues, lets see if we can get it sorted out ;)
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Re: Forum Down For Maintenance Tuesday April 16, 2019

Post by Admin1 » Thu Apr 18, 2019 3:04 pm

CHECK YOUR EMAIL SPAM FOLDER

If you find that you are no longer receiving notification emails from the forum like - "Topic reply notification" and "New private message" check your email spam folder. After the server migration on Tuesday, both Beaver and I found that we were no longer receiving these emails.

I use Gmail and it turned out that since the email messages were coming from a new server, Gmail was putting them in my spam folder.

I had to open each message and click on the "Not Spam" button to tell Gmail not to treat these messages as spam. I also went a step further and created a filter in Gmail settings to NEVER send messages from @shrgaragegang.com to the spam folder.

Ashley also made a software change to php.

Filter.jpg
Gmail spam filter settings
Filter.jpg (36.44 KiB) Viewed 94 times

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